ChatSDK Ruby: One Gem, Every Channel

Sun, 19 Jul 2026 12:00:00 +0000

At Rootly , we’ve been building incident management bots for years. Slack first, then Teams, then Google Chat. Every time a customer asked for a new platform, we’d look at the handler code we’d already written and think: this logic is identical. The only thing that changes is how the platform wants it formatted.

Chat-Sdk on Quentin Rousseau

ChatSDK Ruby: One Gem, Every Channel